Cwmbran, Torfaen, United Kingdom – Fike Safety Technology (FST), the leading manufacturer of intelligent fire detection solutions, has hailed its inaugural 2-day Customer Conference as a great success. The conference held at the famous Celtic Manor Resort in South Wales consisted of the traditional new product presentations and networking opportunities coupled with innovative workshop sessions.
“These workshops were incredibly important for FST, creating an open forum in which our customers could feedback their ideas for future product development and tell us how we might further improve our customer service and the way we do things,” said John Bosworth, FST’s Managing Director. “The format of the 2-day conference was favourably received by the delegates and they were pleased to have a genuine opportunity to contribute to the company’s future plans.”
A guided tour of FST’s high-tech manufacturing and R&D facilities was also part of the conference. Not only are FST’s own products manufactured here, but FST is increasingly manufacturing electronic PCB’s and assemblies for other Fike companies around the world and outside businesses. A number of the delegates were pleased to see that popular products that they sell or install, such as the TWINFLEX pro 2-wire and Quadnet analogue addressable fire alarm systems, were both designed and manufactured in the UK.